I had a very positive experience with CLC Roofing. I interviewed 4 different roofing companies during my initial search for a contractor. CLC was the only one that actually got up on my roof to inspect it - the others did it from the ground. The bid process and subsequent price negotiation with CLC was easy and pressure free. After I hired CLC, they handled everything with the associated insurance claim and in getting the job done on time and with minimal impact to our lives and routine. They took great care in not damaging our landscaping and cleaned up nicely at the end of the job. The new roof looks great. Everyone I interacted with at CLC was courteous, professional, and helpful. I'd recommend CLC to anyone needing a new roof.
The roof, gutters, and screens look good but the process was an absolute beating and I would have preferred a company that was straightforward and didn't lie to try and get your business.
Unmanagable:
I'd recommend using someone else.
Dishonesty example 2:
I came home for lunch to check and they they were working working working, with no covering of any sort over anything.
When they came to look at the screens, my wife asked why they didn't ever cover the pool / landscaping CLC said "no we meant we would cover it in the sense that if there was damage we would fix, clean, or cover the costs" That was a lie. My paperwork from them said "Tarps" and "Protective covering"
They could never seem to remember what sizes and which were which type. I let 3 weeks go by and no calls no nothing. Finally I called and he goes "Oh yeah we are going to get out there next week. I suspect they would not have come out and done the screens if I had not kept calling"
I used CLC roofing as my contractor for roofing repair/replacement due to April hailstorms. I had multiple contractors come out to inspect my property and earn my business. CLC was an easy choice. Mike, the sales rep, took the time to sit down at my kitchen table and walk me through the process, what makes CLC stand out from others, and give me homeowners insurance 101(as this was the first time making a claim). I was impressed with his professionalism. The crew that came out was efficient and did a quality job. The other contractors that came out didn't take the time and it made CLC standout among the rest. I would recommend them to anyone needing an honest/quality contractor.
They appear to have a lot of good reviews so hopefully my situation is unique but I am of the opinion that they will lie to you, forget about you, and sell you on service that is no better than any other fly by night roofer that comes through town.
I am sure my roof is fine but they are dishonest and you have to manage them. They can't do it themselves.
CLC Roofing did a great job! Mike and Daniel did a great job explaining what needed to be done, communicating through the process and finishing everything as agreed! I recommend them to others and will use them again if needed.
They explained to me how they were going to cover my pool and protect my landscaping with tarps. Never happened. My pool had plenty of shingles, nails, and other roofing debris in it.
CLC Roofing is the best! They are so efficient and so great to work with. I would recommend them to anyone looking for a roof. Our roof looks AMAZING! We appreciate them so much.
There were also some A/C unit repairs needed and I decided not to even pursue that. I am exhausted of having to deal with this company.
I called and said "You said there would be protective covering over these things and their isn't. CLC said "We will tell them to stop working so we can get covering put in place"
Now they want their money and I get this email stating that "The adjuster is dragging his feet." He wants photos of the finished job "And it is not CLC's job to go take photos of the work"
I had to call them multiple times to get them to put screens that needed replacing.
Further evidence was that after all of that I had to call and say "When will you be replacing my gutters? My paperwork shows 340 liner feet of guttering is needed." Same response "Oh yeah, we were just about to get to that."
Dishonesty example 1:
Clc Roofing Inc Of Dallas is a US Roofing Contractor based in Coppell, Texas. Clc Roofing Inc Of Dallas is located at 200 E Belt Line Rd #203, Coppell, TX 75019, USA.
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