I recently ran into the new post master and she's amazing. I can already see the many changes to this facility. Thank you.
I have visited this location several times over the past year and interacted with almost the entire staff. They have always been polite and helpful even during busy times. Keep up the good work!
I've started paying extra cost just to ship through literally anyone else.
The last two months, found my mail soaking wet three times. My box is in good condition. When the delivery person closes the box instead of just flipping the cover, my mail never gets wet. I have discussed the with others and they have same problem and, they have reported this problem. Doesn't help, makes no difference.
Have lost multiple packages, delivered packages days after the date shown on tracking info, damaged packages by shoving them in our smaller mailbox. Overall unhelpful and unpleasant. Quite possibly the worst post office I've dealt with in any state I've lived in.
I would not utilize this post office for any of my postal needs ever again the future! This location is not customer service orientated!! They also consistently have a line when you arrive. The Post Master proved to have poor customer service, as well. Anyone that doesn't have to utilize this station for their needs, I would recommend that you do not! I spoke with the Post Master and she is just as unreasonable as her employees. Avoid this location!!!!
United States Postal Service is a US Post Office based in Coppell, Texas. United States Postal Service is located at 450 S Denton Tap Rd, Coppell, TX 75019, USA.
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